Payment Policy
Secure Payment
All payments on lafichel.com are processed through secure and encrypted connections using SSL (Secure Sockets Layer) technology. This ensures that your personal and payment information is protected at all times.
When placing an order, you will notice a secure connection indicated by “https” in the address bar and a padlock icon in your browser.
Accepted Payment Methods
We accept the following secure payment methods:
- Shop Pay
- Visa
- Mastercard
- American Express
- Maestro
- UnionPay
- Apple Pay
- Google Pay
All transactions are processed in Canadian Dollars (CAD).
PCI Compliance
Our payment processing partners comply with the Payment Card Industry Data Security Standard (PCI DSS), ensuring the secure handling of cardholder information.
Payment Information
La Fichel does not store your full card details. Once your payment is completed, we receive confirmation of payment together with the billing and shipping information necessary to process your order. For security purposes, only the last four digits of your card may be visible to us.
Privacy Protection
We respect your privacy. We do not sell or rent your personal information. Personal data may be shared with trusted service providers where necessary to process payments, fulfill orders, or support our marketing and advertising activities.
For full details, please refer to our Privacy Policy.
Company Information
Email: support@lafichel.com
Phone Number: +1 236 243 8412
Store Name: La Fichel
Company Name: TKM productions
Company Number: 92446175
Company Address: Valenciadreef 12, Rotterdam, South Holland, 3067 WL, Netherlands
Customer Service Available Hours
Monday to Friday: 9am - 6pm (EST)
Saturday and Sunday: Closed
We aim to respond to your inquiries within 24 hours.