About Us
La Fichel is a Canada-focused fashion brand operated by TKM productions, a company based in the Netherlands. TKM productions develops and manages La Fichel with a dedication to western-inspired boots that blend heritage design with contemporary style. The brand serves customers exclusively within Canada.
Our Story
La Fichel was born from a simple idea: that well-designed cowboy boots deserve a home of their own. We set out to build a space where western heritage meets modern sensibility, offering boots that stand the test of time rather than chasing seasonal trends.
Every pair in our collection is chosen with care. From detailed uppers to intricately embroidered shafts and richly designed toe caps, our boots carry the soul of the West into daily life. Designed with intention, styled to stand out.
At La Fichel, we believe great style speaks for itself. It is found in the details, the materials, and the quiet confidence of something built with purpose.
Our Mission
Our mission is to bring refined western-inspired boots to Canada, combining authentic western style with a modern eye for design. Each piece in our collection is selected for its quality, character, and lasting appeal.
Beyond our products, we are dedicated to creating a shopping experience that feels effortless and trustworthy. From clear communication to responsive customer service, La Fichel is built on reliability and thoughtful curation over quantity.
Our Vision
Our vision is to grow La Fichel into a trusted destination for western-inspired boots across Canada. We aim to be recognised not for following what is trending, but for offering something enduring.
As our brand evolves, our foundation stays the same: authentic design, consistent quality, and a genuine commitment to the customers who wear our boots.
We Are Here for You
At La Fichel, our commitment goes beyond the product. We strive to make every step of your experience smooth, from browsing to delivery and beyond. Our team values attentive service, honest communication, and a personal approach to support.
Whether you have questions about sizing, your order, or our collection, we are happy to help. Please visit our Contact Page or reach out using the contact details below.
Company Information
Email: support@lafichel.com
Phone Number: +1 236 243 8412
Store Name: La Fichel
Company Name: TKM productions
Company Number: 92446175
Company Address: Valenciadreef 12, Rotterdam, South Holland, 3067 WL, Netherlands
Customer Service Available Hours
Monday to Friday: 9am - 6pm (EST)
Saturday and Sunday: Closed
We aim to respond to your inquiries within 24 hours.